🛡️ Responsible Gambling Policy

Play Responsibly
at
mdi97

Gambling is for entertainment only. mdi97 provides tools and guidance to help you stay in control and play safely.

Gambling and Responsibility

At mdi97, the safety and wellbeing of all our players is a top priority. While gambling can bring entertainment and excitement, playing without control can lead to negative consequences in life.

That is why responsible gambling is built into the core of our platform. We provide tools for players to set their own limits, take a break when needed, and seek help. Do not treat gambling as a source of income — enjoy it as entertainment only.

Players must be 21 or older to play

Player Protection Tools

Deposit Limit

You can set your own maximum deposit amount per day, week, or month. This limit protects you from spending money you cannot afford to lose.

Time-Out

When you want to take a short break from gambling for a few days or a week, you can use the Time-Out tool to temporarily close your account. Deposits and play are not available during this period.

Self-Exclusion

When a gambling problem becomes more serious, you can use Self-Exclusion to close your account for 30 days up to 1 year, or longer. Your account cannot be reopened during the exclusion period.

Gambling History

You can view your game history, deposit history, and withdrawal history inside your account. Regularly reviewing your playing time and spending helps you stay in control.

24/7 Support Team

For any questions related to gambling, you can reach us in Burmese via Live Chat 24 hours a day. Responsible gambling support is also available.

Safe Environment

Protected by SSL encryption and a fair gaming system, players can feel confident that their money and personal information are secure.

Warning Signs of Problem Gambling

Gambling can gradually shift from entertainment to a problem. If you or a family member shows any of the following signs, it is important to act early.

Pay attention to these warning signs

  • Continuing to gamble and staking more in order to chase losses
  • Playing for longer than intended and being unable to control the time spent
  • Borrowing money or spending beyond your means because of gambling
  • Trying to stop gambling but being unable to do so
  • Relationships with family, friends or work being damaged
  • Hiding your gambling or having to admit it when you could not keep it secret
  • Health, sleep and family time suffering because of gambling

Practical tips for playing responsibly

01

Set a budget

Decide the maximum amount you can afford to lose before you play, and do not go beyond it. Avoid spending more to chase losses after you have lost.

02

Set a time limit

Decide in advance how many hours you will play each day, and stop when that time is up. Use a time-tracking tool or set a phone timer.

03

Balance your play time with family

Never let gambling push family, friends, education or work responsibilities into second place. Gambling should be entertainment that adds to your life, not the centre of it.

04

Do not chase losses

Telling yourself you can recover losses if you keep playing is one of the most common signs of a gambling problem. When you lose, walk away — do not try to win it back.

05

Avoid alcohol and substances while playing

Avoid anything that can cloud your judgment while you play. A clear head is the only way to make responsible decisions.

06

Do not see gambling as a source of income

Gambling is not a way to make money — it is entertainment that relies on luck, not logic. Keep that in mind.

How to set limits and protect yourself

How to set a deposit limit

Log in to your mdi97 account and go to the limit settings. From there you can enter a daily, weekly or monthly deposit limit in Kyat. When you reduce a limit it takes effect immediately; when you increase one it may take up to 24 hours.

  • Daily limit — resets every 24 hours
  • Weekly limit — runs from Monday 00:00 MMT
  • Monthly limit — runs from the 1st of each month

How to use Self-Exclusion

If you want to stop playing for a longer period, you can use the self-exclusion tool.

  • Self-Exclusion is available in your account settings
  • You can set an exclusion period from 30 days up to 1 year
  • To reactivate your account, you must request approval at least 24 hours before the exclusion period ends
  • You can also request self-exclusion by contacting the support team via Live Chat

Time-Out tool

If you want a short break from playing, the Time-Out tool is the right option.

  • You can take a break for 24 hours, 48 hours, 7 days or 30 days
  • During the break you cannot make deposits or play
  • Withdrawals are still available during the break
  • The Time-Out period cannot be ended early

Getting help

If you suspect gambling is becoming a problem, do not carry that alone. The mdi97 support team can help with situations like this.

  • 24/7 Live Chat on the website
  • [email protected]
  • We can explain how to set gambling limits, self-exclusion and how to take a break
  • No language barrier — you can reach us in Burmese

Protecting minors

mdi97 only allows players aged 21 and above. Age verification is required at registration, and account creation by minors is strictly prohibited.

Parents and guardians — you can install parental control software on computers or phones to prevent your children from accessing this platform. Take care to keep your login details out of reach of children.

Do not share access

Keep your username and password to yourself so that children cannot access your account

Control tools

Consider setting up router-level parental controls to restrict internet usage within your home

Responsible play is what makes gambling genuinely enjoyable

Want to set limits and start playing? First decide which games you want to play and how you will keep that play in check.

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mdi97 Responsible Gaming FAQ

Log in to your mdi97 account and go to Settings menu → Limits section. From there you can enter a daily, weekly, or monthly deposit limit in Ks. If you need help, you can also contact the support team via Live Chat.

Yes — during a Self-Exclusion period you cannot deposit or play, but you can still withdraw your remaining balance. Contact us via Live Chat to request a withdrawal.

No. A Time-Out is a commitment you make to yourself to control your gambling. Your account will only reopen once the set period ends, and it cannot be changed in between. If you want to play during this period, that may be a sign of a gambling problem — please reach out for support via Live Chat.

If you think you have a gambling problem, you don't have to carry it alone. Contact us 24/7 via Live Chat and we can help you set gambling limits, arrange a Time-Out, activate Self-Exclusion, and provide further support. Reach out in Burmese, or send an email to [email protected].

Only players aged 21 and above are allowed to play at mdi97. Registration and play by underage individuals is prohibited, and age verification checks are in place.

You may have a gambling problem if you notice any of the following — chasing losses by continuing to play, being unable to stop gambling, borrowing money to gamble, your relationship with family deteriorating, or hiding your gambling from others. If you see these signs, contact our Live Chat or take a Self-Exclusion.

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